Alarm Central Station Operator Jobs in Maple Grove, MN
An Alarm Central Station Operator, sometimes referred to as a Monitoring Center Operator, plays a vital role in the security industry. They are responsible for the monitoring and management of various alarm systems, often including intrusion, fire, and emergency alarms. When an alarm is triggered, the Operator interprets the signal, determines the appropriate response, and communicates with relevant authorities as necessary. They often interact directly with customers, both in routine system management and in high-stress situations, requiring excellent customer service skills.
The role of an Alarm Central Station Operator involves technical expertise, keen attention to detail, and a strong ability to remain calm under pressure. Knowledge in security systems and procedures, telecommunications, and emergency response protocols are essential. Certifications like the Central Station Alarm Association (CSAA) certification or the Electronic Security Association's (ESA) National Training School (NTS) certification can be beneficial. Previous roles in the security industry that would provide relevant experience might include Security System Installer, Alarm Dispatcher, or Customer Service Representative in a security-oriented company.
Alarm Monitoring Operator Hiring Event
- Champlin, MN (7 miles from Maple Grove, MN)
- 6 days ago
- Champlin, MN (7 miles from Maple Grove, MN)
- 6 days ago
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 2nd or 3rd shift schedule which could include holidays and weekends...
Call Center - Alarm Monitoring
- Plymouth, MN (8 miles from Maple Grove, MN)
- 11 days ago
- Plymouth, MN (8 miles from Maple Grove, MN)
- 11 days ago
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working holidays and weekends....
Securitas Technology is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries...
Alarm Monitoring Operator Sonitrol Monitoring
- Plymouth, MN (8 miles from Maple Grove, MN)
- 22 days ago
- Plymouth, MN (8 miles from Maple Grove, MN)
- 22 days ago
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays...
Switchboard Operator/Contact Center
- Saint Paul, MN (23 miles from Maple Grove, MN)
- 30+ days ago
- Saint Paul, MN (23 miles from Maple Grove, MN)
- 30+ days ago
Overview Join us in providing and supporting outstanding care to our patients and community! This is much more than a switchboard role. If you like the satisfaction of providing great customer...
Alarm Monitoring Operator Lead
- Plymouth, MN (8 miles from Maple Grove, MN)
- 60+ days ago
- Plymouth, MN (8 miles from Maple Grove, MN)
- 60+ days ago
Alarm Monitoring Operator Lead Direct Plymouth, MN, US 30+ days ago Requisition ID: 2225 Salary Range: $19.00 To $19.50 Hourly Securitas Technology is a world-leading provider of integrated security...
Demographic Data for Maple Grove, MN
Moving to Maple Grove, MN? Find some basic demographic data about Maple Grove, MN below.
Alarm Central Station Operator Online Courses and Training Opportunities
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Salary for Alarm Central Station Operator Jobs in Maple Grove, MN
Required or preferred licenses and certifications for Alarm Central Station Operator positions.
Highest Education Level
Alarm Central Station Operators in Maple Grove, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Alarm Central Station Operator position
- Recording
- Keyboarding
- Switchboard Operation
- Telecom
- Call Center Experience
- Security Training
- Grammar
- Gauges
- Boilers
- Private Branch Exchange
- Unarmed Security
- Patrol
- CCTV Monitoring
- Alarm Monitoring
- Physical Security
- Background Investigations
- Surveillance
- Security Operations
- Security Management
- Emergency Response
- Closed-Circuit Television
- Ged
- Law Enforcement
- Incident Management
- Corrections
- Inbound
- Emergency Management
- Dispatching
- Report Writing
- Drug Testing
- Employee Retention
- Discretion
- Inbound/Outbound Calling
- Military Background
- Investigation
- Background Checks
- Driving
- High School Diploma
- Writing Skills
- Telephone Skills
- Written Communication
- Events
- Documentation
- Data Entry
- English
- Reporting
- Education Experience
- Regulations
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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