Alarm Central Station Operator Jobs
An Alarm Central Station Operator, sometimes referred to as a Monitoring Center Operator, plays a vital role in the security industry. They are responsible for the monitoring and management of various alarm systems, often including intrusion, fire, and emergency alarms. When an alarm is triggered, the Operator interprets the signal, determines the appropriate response, and communicates with relevant authorities as necessary. They often interact directly with customers, both in routine system management and in high-stress situations, requiring excellent customer service skills.
The role of an Alarm Central Station Operator involves technical expertise, keen attention to detail, and a strong ability to remain calm under pressure. Knowledge in security systems and procedures, telecommunications, and emergency response protocols are essential. Certifications like the Central Station Alarm Association (CSAA) certification or the Electronic Security Association's (ESA) National Training School (NTS) certification can be beneficial. Previous roles in the security industry that would provide relevant experience might include Security System Installer, Alarm Dispatcher, or Customer Service Representative in a security-oriented company.
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically...
170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically...
Staff posts in our enterprise security operations centers, patrol our campuses in Milwaukee and Franklin, and provide security at Company special events....
Staff posts in our enterprise security operations centers, patrol our campuses in Milwaukee and Franklin, and provide security at Company special events....
Security Control Center Operator
- Colorado Springs, CO
- 21 hours ago
- Colorado Springs, CO
- 21 hours ago
. + Coordinates emergency response for emergencies or crises within MDA facilities. + Dispatches all available EACS personnel to emergency/alarm areas to determine the cause of the incident. + Maintain...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays...
Securitas Security Services is hiring for a Control Center Operator to work at a client site in Wilmington, MA. The Security Control Center Operator is responsible for monitoring and coordinating...
Physical Security Console Operator - Overnights (Onsite)
- South Windsor, CT
- 7 days ago
- South Windsor, CT
- 7 days ago
In this role, you will be responsible for monitoring the following: the Closed-Circuit Television (CCTV) system, the access control system, security records, key control, ID/access badge issue, physical...
I. Position Function: Under the direction of the Lead Operator, performs telephone answering, paging and other telecommunication services utilizing the Meridian and Xtend systems. Performs...
Coordinate emergency response and initiates disaster recovery activities by notifying appropriate personnel and emergency response teams....
monitoring system, medical gas alarm panel, boiler monitor, emergency generator alarms, and fire pump condition status alerting appropriate personnel of any issues identified Minimum Education High...
Part-Time Switchboard Operator North Shore Community College
- Danvers, MA
- 13 days ago
- Danvers, MA
- 13 days ago
Part-Time Switchboard Operator Location: Danvers, MA Category: Part-Time Posted On: Wed Apr 2 2025 Job Description: Part-Time Switchboard Operator Danvers Campus Monday - Friday; 12:30 pm - 4:30...
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 2nd or 3rd shift schedule which could include holidays and weekends...
Effectively communicate via radio, with specific attention to the details of every activity during a security incident Occasionally perform search, patrol, and inspections in accordance with the site...
Effectively communicate via radio, with specific attention to the details of every activity during a security incident Occasionally perform search, patrol, and inspections in accordance with the site...
Alarm Central Station Operator Online Courses and Training Opportunities
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Salary for Alarm Central Station Operator Jobs Nationwide
Required or preferred licenses and certifications for Alarm Central Station Operator positions.
Highest Education Level
Alarm Central Station Operators offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Alarm Central Station Operator position
- Recording
- Switchboard Operation
- Telecom
- Grammar
- Courteous
- Patrol
- CCTV Monitoring
- Alarm Monitoring
- Physical Security
- Background Investigations
- Surveillance
- Security Management
- Security Operations
- Closed-Circuit Television
- Ged
- Emergency Response
- Law Enforcement
- Incident Management
- Automated External Defibrillator
- Emergency Management
- Report Writing
- Dispatching
- Hazardous Materials
- Inspections
- First Aid
- Cardiopulmonary Resuscitation
- Military Background
- Inbound/Outbound Calling
- High School Diploma
- Driving
- Writing Skills
- Auditing
- Telephone Skills
- Events
- Documentation
- Data Entry
- Reporting
- English
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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