Alarm Switchboard Operator Jobs in Wauwatosa, WI
An Alarm Switchboard Operator in the security industry is responsible for monitoring and operating alarm systems, CCTV systems, and other forms of electronic security systems. They receive alarm signals and perform procedures as dictated by the nature of the signal received such as notifying the appropriate agency or personnel. They also carry out routine tests on alarm systems to ensure they are working properly. This role requires excellent communication skills, attention to detail, the ability to work under pressure, and a high level of computer proficiency.
Before becoming an Alarm Switchboard Operator, an individual might have experience in roles such as a Security Guard, where they would gain on-the-ground security experience, or as a Customer Service Representative, building up their communication and problem-solving skills. Additionally, an operator could have previous experience as an IT Support Technician which would provide a strong foundation in technical skills. Important certifications for this role can include the Central Station Alarm Association (CSAA) Certified Operator certification or the Electronic Security Association (ESA) National Training School's Alarm Level 1 Certification.
THIS JOB IS PART OF A GROUP OF JOBS CONSIDERED ESSENTIAL SERVICES. ALL ESSENTIAL SERVICES EMPLOYEES ARE EXPECTED TO MAKE EVERY REASONABLE EFFORT POSSIBLE TO REPORT FOR WORK, EVEN DURING INCLEMENT...
Security Control Center Operator: 2nd Shift
- Franklin, WI (12 miles from Wauwatosa, WI)
- 5 days ago
- Franklin, WI (12 miles from Wauwatosa, WI)
- 5 days ago
Staff posts in our enterprise security operations centers, patrol our campuses in Milwaukee and Franklin, and provide security at Company special events....
Demographic Data for Wauwatosa, WI
Moving to Wauwatosa, WI? Find some basic demographic data about Wauwatosa, WI below.
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Salary for Alarm Switchboard Operator Jobs in Wauwatosa, WI
Required or preferred licenses and certifications for Alarm Switchboard Operator positions.
Highest Education Level
Alarm Switchboard Operators in Wauwatosa, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Alarm Switchboard Operator position
- Directing
- Recording
- Switchboard Operation
- Telecom
- Grammar
- Courteous
- Patrol
- CCTV Monitoring
- Alarm Monitoring
- Physical Security
- Surveillance
- Security Management
- Security Operations
- Closed-Circuit Television
- Ged
- Emergency Response
- Law Enforcement
- Incident Management
- Automated External Defibrillator
- Inbound
- Emergency Management
- Report Writing
- Dispatching
- Complaint Resolution
- Employee Retention
- First Aid
- Discretion
- Cardiopulmonary Resuscitation
- Military Background
- Inbound/Outbound Calling
- High School Diploma
- Driving
- Writing Skills
- Written Communication
- Auditing
- Telephone Skills
- Events
- Documentation
- Data Entry
- Education Experience
- English
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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