Alarm Switchboard Operator Jobs in British Columbia
An Alarm Switchboard Operator in the security industry is responsible for monitoring and operating alarm systems, CCTV systems, and other forms of electronic security systems. They receive alarm signals and perform procedures as dictated by the nature of the signal received such as notifying the appropriate agency or personnel. They also carry out routine tests on alarm systems to ensure they are working properly. This role requires excellent communication skills, attention to detail, the ability to work under pressure, and a high level of computer proficiency.
Before becoming an Alarm Switchboard Operator, an individual might have experience in roles such as a Security Guard, where they would gain on-the-ground security experience, or as a Customer Service Representative, building up their communication and problem-solving skills. Additionally, an operator could have previous experience as an IT Support Technician which would provide a strong foundation in technical skills. Important certifications for this role can include the Central Station Alarm Association (CSAA) Certified Operator certification or the Electronic Security Association (ESA) National Training School's Alarm Level 1 Certification.
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Salary for Alarm Switchboard Operator Jobs in British Columbia
Required or preferred licenses and certifications for Alarm Switchboard Operator positions.
Highest Education Level
Alarm Switchboard Operators in British Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Alarm Switchboard Operator position
- Recording
- Keyboarding
- Switchboard Operation
- Telecom
- Security Training
- Grammar
- Gauges
- Boilers
- Private Branch Exchange
- Unarmed Security
- Patrol
- CCTV Monitoring
- Alarm Monitoring
- Physical Security
- Background Investigations
- Surveillance
- Security Operations
- Security Management
- Emergency Response
- Closed-Circuit Television
- Ged
- Law Enforcement
- Incident Management
- Corrections
- Inbound
- Emergency Management
- Dispatching
- Report Writing
- Drug Testing
- Employee Retention
- Discretion
- Inbound/Outbound Calling
- Military Background
- Investigation
- Background Checks
- Driving
- High School Diploma
- Writing Skills
- Telephone Skills
- Written Communication
- Events
- Documentation
- Data Entry
- English
- Reporting
- Education Experience
- Regulations
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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